The adoption of Electronic Health Records (EHRs) has seen a significant increase in recent years, with approximately 72% of office-based practices now utilizing this technology, marking a 400% increase from the previous decade. Despite this widespread adoption, leveraging EHRs to enhance patient-doctor engagement remains a challenge for many healthcare providers.

iMed Billing Pro “All-in-One” Cloud solution has emerged as a beneficial tool for physicians across the United States. However, incorporating EHRs into the patient-physician relationship requires careful consideration and implementation of best practices. Here are some tips for using EHRs to improve patient-doctor interaction:

1. Prioritize Active Listening: Physicians should ensure they actively listen to patients’ concerns before turning their attention to the computer screen.
2. Engage Patients: Keep patients engaged during data entry by maintaining eye contact and involving them in the process.
3. Point out Relevant Information: When sharing patient data or results on the computer screen, physicians should point out relevant areas to ensure patient understanding.
4. Know When to Step Away: Physicians should recognize when it’s appropriate to push the computer screen away and focus solely on the patient.
5. Encourage Patient Participation: Involve patients in building their charts to promote engagement and empowerment.

While many physicians receive minimal training in EHR best practices, the American Medical Association (AMA) has recognized the importance of this area and has pledged to develop resources to assist members in using computers and EHRs effectively during patient interactions.

It’s crucial for physicians to avoid turning their backs on patients when entering information into the EHR and instead engage them in the process, explaining how EHRs contribute to improved care quality.

Some medical colleges are now integrating courses on utilizing technology to enhance patient-physician interaction, teaching future physicians when to prioritize patient-focused communication over EHR usage.

Patient education about the benefits of EHRs can improve understanding and acceptance of technology in healthcare delivery.

Physicians like Salvatore Volpe, MD, have integrated EHRs into their practice routines, with patients now accustomed to the presence of laptops in exam rooms and understanding their use.

Patient portals have also contributed to increased satisfaction and engagement by providing patients with greater control over their medical processes.

In conclusion, while the integration of EHRs into patient care continues to evolve, there is promise for improved patient-doctor engagement and enhanced quality of care in the future.